Service Standards Archives - Save the Post Office

The Postal Service wants to slow down the mail, Congress says not so fast

SteveFebruary 22, 2021Blog, Slideshow

The PMG wants to change service standards; the House Committee on Oversight and Reform wants to change the law.

The 2020 Mail Delays: Stats & Charts

SteveFebruary 14, 2021Blog, Featured, Slideshow

The PRC has been scrutinizing on-time service performance and requesting data about the scope and causes of mail delays

Updates on the USPS Service Performance Reports

SteveNovember 7, 2020Blog, Slideshow

All the daily and weekly reports, with links, highlights and analysis.

Lawsuits against DeJoy, USPS & Trump over mail delays and election mail

SteveNovember 6, 2020Blog, Slideshow

Twelve lawsuits have been filed against the USPS over mail delays and threats to voting by mail

Are USPS transportation policies still causing mail delays?

SteveOctober 21, 2020Blog, Slideshow

The Postal Service is still putting restrictions on late and extra trips from processing centers, and the number of such trips is way below normal.

USPS service performance data for 2020 shows improvement but not back to baseline

SteveSeptember 16, 2020Blog, Slideshow

The data set provided in Jones v USPS provides the most complete picture of on-time performance that we’ve seen since the mail delays became an issue earlier this summer

Watchdog asks postal regulator to seek USPS data on mail delays

SteveAugust 21, 2020Blog, Slideshow

The data will offer more transparency into postal operations and show just how much the mail has been slowing down

Need proof changes at the USPS are slowing down the mail? Here you go

SteveAugust 18, 2020Blog, Slideshow

It’s not your imagination. The mail has clearly been slowing down since the beginning of July — dramatically.

Questions for the Postmaster General

SteveAugust 15, 2020Blog, Slideshow

Mr. DeJoy needs to appear before Congress immediately, not a month from now, as currently scheduled, and he needs to speak to the American people in a press conference. Here are some of the questions he should be asked.

The Postal Service test drives its new Service Performance Measurement system

SteveAugust 17, 2016Story

Back in January 2015, the Postal Service proposed a major change in the way it measures on-time service performance for single-piece First Class Mail. Instead of contracting out to a third-party as it had done for many years, the Postal Service wanted to take advantage of the increased use of barcoding and do the measuring itself. The Postal Service began testing … Read More