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| Name of Document | Source | Number | Date | URL |
|---|---|---|---|---|
| 21st Century Post Office: Aligning with the National Broadband Infrastructure Initiative | USPS OIG | DA-MA-12-002 | 1/23/2012 | Link |
| 21st Century Post Office: Non-Postal Products and Services | USPS OIG | DA-MA-12-005 | 7/16/2012 | Link |
| 21st Century Post Office: Opportunities to Share Excess Resources | USPS OIG | DA-MA-12-003 | 2/9/2012 | Link |
| 100 Years of Parcel Post | USPS OIG | RARC-WP-14-004 | 12/20/2013 | Link |
| Adapting Postal Facilities to Support Community Resilience | Carnegie Mellon University | Link | ||
| Advertising Mail: Past and Present | USPS OIG | RARC-WP-16-006 | 3/28/2016 | Link |
| A Framework for Considering the Social Value of Postal Services | The Urban Institute/PRC | 2/2/2010 | Link | |
| Analysis of the Postal Service̍s FY 2014 Program Performance Report and FY 2015 Performance Plan | PRC | 7/7/2015 | Link | |
| Analysis of the Postal Service’s FY 2015 Annual Performance Report and FY 2016 Performance Plan | PRC | 5/4/2016 | Link | |
| Analysis of the Postal Service’s FY 2019 Annual Performance Report and FY 2020 Performance Plan | PRC | 6/1/2020 | Link | |
| Analysis of United States Postal Service Financial Results and 10-K Statement for Fiscal Year 2013 (Revised April 10, 2014) | PRC | 4/10/2014 | Link | |
| Annual Compliance Determination Report Fiscal Year 2014 | PRC | 3/27/2015 | Link | |
| Annual Compliance Determination Report Fiscal Year 2018 | PRC | 4/12/2019 | Link | |
| Annual Compliance Determination Report for 2015 | PRC | ACR 2015 | 3/28/2016 | Link |
| Annual Compliance Report FY 2019 | PRC | ACR2019 | 3/25/2020 | Link |
| Annual Report to Congress for 2016 | USPS | 12/29/2016 | Link | |
| Annual Report to Congress for 2018 | PRC | 108025 | 1/10/2019 | Link |
| Annual Report to the President and Congress Fiscal Year 2014 | PRC | 1/5/2015 | Link | |
| Annual Report to the President and Congress Fiscal Year 2015 | PRC | 1/6/2016 | Link | |
| Annual Report to the President and Congress Fiscal Year 2019 | PRC | 1/21/2020 | Link | |
| Annual Report to the President and Congress Fiscal Year 2020 | PRC | 1/26/2021 | Link | |
| Approved Shippers Pricing and Customer Service | USPS OIG | SM-AR-16-008 | 5/21/2016 | Link |
| Assessment of Overtime Activity | USPS OIG | 20-209-R20 | 8/25/2020 | Link |
| Assessment of the U.S. Postal Service’s Service Performance and Costs | USPS OIG | NO-AR-19-008 | 9/17/2019 | Link |
| Assessment of Worksharing | USPS OIG | RARC-WP-10-005 | 7/12/2010 | Link |
| Barriers to Retail Network Optimization | USPS OIG | RARC-WP-11-005 | 6/9/2011 | Link |
| Billions Served: Foot Traffic at the Post Office | USPS OIG | RARC-WP-17-012 | 9/11/2017 | Link |
| Competitive Products Pricing Best Practices | USPS OIG | CP-AR-19-003 | 9/11/2019 | Link |
| Congressional Mandate on Excess Space | USPS OIG | SM-AR-19-001 | 12/14/2018 | Link |
| Congressional Mandate on Excess Space | USPS OIG | SM-AR-19-001 | 12/14/2018 | Link |
| Contracting of Real Estate Management Services | USPS OIG | SM-AR-13-001 | 6/12/2013 | Link |
| Contract Postal Unit Operations Oversight | USPS OIG | FT-AR-17-002 | 11/3/2016 | Link |
| Contract Postal Units: Analysis of Location, Service, and Financial Characteristics | GAO | GAO-13-41 | 11/1/2012 | Link |
| Cost of Appeals for Closing Retail Facilities | USPS OIG | CI-AR-12-005 | 7/12/2012 | Link |
| Customer Retention | USPS OIG | MS-AR-14-008 | 9/25/2014 | Link |
| Deployment of Operational Changes | USPS OIG | 21-014-R21 | 11/06/2020 | Link |
| DOD Needs More Comprehensive Planning to Address Military and Overseas Absentee Voting Challenges | GAO | GAO-16-378  | 4/20/2016 | Link |
| DSCF Standard Mail Load Leveling | PRC | N2014-1 | 12/27/2013 | Link |
| e-Government and the Postal Service — A Conduit to Help Government Meet Citizens’ Needs | USPS OIG | RARC-WP-13-003 | 1/7/2013 | Link |
| Effectiveness of the Postal Service’s Efforts to Reduce Non-Career Employee Turnover | USPS OIG | 19POG001SAT000-R20 | 2/12/2020 | Link |
| Embracing the Future: Making the Tough Choices to Preserve Universal Mail Service | President's Commission | 7/31/2003 | Link | |
| Estimated Costs of the Amendment to the FY 2016 Financial Services and General Government Appropriations Bill | CBO | 7/13/2015 | Link | |
| Evolutionary Network Development Service Changes, 2006 | PRC | N2006-1 | 12/19/2006 | Link |
| Expanding Nonpostal Products and Services at Retail Facilities Could Result in Benefits but May Have Limited Viability | GAO | GAO-20-354 | 3/1/2020 | Link |
| Facility Conditions Review - Eastern District | USPS OIG | SM-AR-17-004 | 5/10/2017 | Link |
| Failure to Deliver: Harm Caused by U.S. Postmaster General Louis DeJoy's Changes to Postal Service Mail Delivery | US Senate Committee on Homeland Security and Government Affairs | 9/16/2020 | Link | |
| Federal Real Property: Strategic Partnerships and Local Coordination Could Help Agencies Better Utilize Space | GAO | GAO-12-779 | 7/1/2011 | Link |
| Federal Vehicles: Composition and Management of Agency Fleets | GAO | GAO-16-455T | 2/26/2016 | Link |
| Financial Analysis of Postal Service Financial Results and 10-K Statement | PRC | 3/29/2016 | Link | |
| Financial Analysis of United States Postal Service Financial Results and 10-K Statement 2014 | PRC | 4/1/2015 | Link | |
| Financial Analysis of United States Postal Service Financial Results and 10-K Statement FY 2019 | PRC | 5/7/2020 | Link | |
| Funding the Universal Service Obligation | USPS OIG | RARC-WP-16-005 | 3/21/2016 | Link |
| FY 2020 Annual Compliance Report | USPS | ACR2020 | 12/29/2020 | Link |
| Generation Z and the Mail | USPS OIG | RISC-WP-20-009 | 09/21/2020 | Link |
| Governance of the U.S. Postal Service | USPS OIG | RARC-WP-17-002 | 11/10/2016 | Link |
| Guiding Principles for a New Universal Service Obligation | USPS OIG | RARC-WP-15-001 | 11/17/2014 | Link |
| History of Post Office Construction 1900-1940 | USPS | 7/1/1982 | Link | |
| Impact of Post Office Closures on Local Communities | National Audit Office (UK) | 11/7/2008 | Link | |
| Impact of the Closure of Post Offices in Northwest Iowa | Northwest Iowa Development | 2/1/2012 | Link | |
| Is Diversification the Answer to Mail Woes? The Experience of International Posts | USPS/Accenture | 2/1/2010 | Link | |
| Leading Practices for Managing Fleet Operations | GAO | GAO-15-644T | 5/21/2015 | Link |
| Mail Processing and Transportation Operational Changes | USPS OIG | NO-AR-16-009 | 9/2/2016 | Link |
| Mail Processing Network Rationalization Service Changes, 2012 | PRC | N2012-1 | 9/28/2012 | Link |
| Mail Service During the Early Stages of the COVID-19 Pandemic | USPS OIG | 20-275-R21 | 01/04/2021 | Link |
| Making the Connection: Local Post Offices as Community Enterprise Hubs | RSA | 2/1/2014 | Link | |
| Management Alert ̐ Retail Customer Service Management Alert | USPS OIG | MS-MA-15-002 | 10/17/2014 | Link |
| Operational Changes to Mail Delivery | USPS OIG | 20-292-R21 | 10/19/2020 | Link |
| Operational Window Change Savings | USPS OIG | NO-AR-19-001 | 10/15/2018 | Link |
| Package Delivery in Rural and Dense Urban Areas | USPS OIG | RISC-WP-20-008 | 09/16/2020 | Link |
| Peeling the Onion: The Real Cost of Mail | USPS OIG | RARC-WP-16-009 | 4/18/2016 | Link |
| Postal Facilities - Platforms for Community Resilience | Carnegie Mellon Univ | 12/15/2018 | Link | |
| Postal Retiree Health Benefits: Unsustainable Finances Need to Be Addressed | GAO | GAO-18-602 | 8/31/2018 | Link |
| Postal Service Management of CBRE Real Estate Transactions | USPS OIG | SM-AR-15-003 | 4/22/2015 | Link |
| Post Office Relocation Process | USPS OIG | DR-AR-14-008 | 9/2/2014 | Link |
| Post Office Structure Plan | PRC | N2012-2 | 8/23/2012 | Link |
| Potential Financial Effect on the U.S. Postal Service of Increased Voting by Mail | GAO | GAO-12-72R | 10/20/2011 | Link |
| PRC Summary and Expanded Response to GAO Report GAO-15-756:U.S. Postal Service Actions Needed to Make Delivery Performance Information More Complete, Useful, and Transparent | PRC | 10/5/2015 | Link | |
| Preservation and Disposal of Historic Properties | USPS OIG | SM-AR-14-004 | 4/16/2014 | Link |
| Preserve America 2011 USPS report to ACHP, part 1 | USPS | 12/1/2011 | Link 1 | |
| Preserve America 2011 USPS report to ACHP, part 2 | USPS | 12/1/2011 | Link | |
| Preserving Historic Post Offices: A Report to Congress | ACHP | 3/20/2014 | Link | |
| Processing Readiness of Election and Political Mail During the 2020 General Elections | USPS OIG | 20-225-R20 | 08/31/2020 | Link |
| Reevaluating the Universal Service Obligation | USPS OIG | RISC-WP-20-004 | 5/6/2020 | Link |
| Retail Access Optimization Initiative, 2011 | PRC | N2011-1 | 12/23/2011 | Link |
| Retail Customer Experience Program | USPS OIG | MS-AR-13-010 | 7/9/2013 | Link |
| Review of Postal Service FY 2013 Performance Report and FY 2014 Performance Plan | PRC | 7/7/2014 | Link | |
| Risks Associated with CB Richard Ellis, Inc. Contract | USPS OIG | SM-MA-14-003 | 2/12/2014 | Link |
| Section 701 Report: Analysis of the Postal Accountability and Enhancement Act of 2006 | PRC | 11/14/2016 | ||
| Service Performance of Election and Political Mail During the 2018 Midterm and Special Elections | USPS OIG | 19XG010NO000-R20 | 11/4/2019 | Link |
| Service Performance of Election and Political Mail During the November 2020 General Election | USPS OIG | 20-318-R21 | | 3/5/2021 | Link |
| Six-Day to Five-Day Street Delivery and Related Service Changes, 2010 | PRC | N2010-1 | 3/24/2011 | Link |
| Station and Branch Optimization and Consolidation Initiative, 2009 | PRC | N2009-1 | 3/10/2010 | Link |
| The Household Diary Study Diary Study: Mail Use & Attitudes in FY 2015 | USPS | 8/1/2016 | Link | |
| The Last Post: The social and economic impact of changes to postal services in Manchester | NEF | Link | ||
| The Postal Service's Use of Social Media | USPS OIG | MS-MA-13-003 | 8/1/2013 | Link |
| The Postal Service and Its User Base | USPS OIG | RARC-WP-16-013 | 7/18/2016 | Link |
| The Postal Service Customers of the Future | USPS OIG | RARC-WP-14-014 | 9/29/2014 | Link |
| The Postal Service’s Role In Delivering Wellness Services And Supplies | USPS OIG | RARC-IB-15-004 | 7/22/2015 | Link |
| The Road Ahead for Postal Financial Services | USPS OIG | RARC-WP-15-011 | 5/21/2015 | Link |
| The U.S. Postal Service and Emergency Response: A History of Delivering for the American Public | USPS OIG | RISC-WP-20-006 | 09/10/2020 | Link |
| The U.S. Postal Service̥s Financial Condition: A Primer | CRS | R43162 | 9/22/2014 | Link |
| The U.S. Postal Service̥s Financial Condition: Overview and Issues for Congress | CRS | R41024 | 1/27/2012 | Link |
| Timeliness of Ballot Mail in the Milwaukee Processing & Distribution Center Service Area | USPS OIG | 20-235-R20 | 7/7/2020 | Link |
| Toward Postal Excellence: The Report of the President's Commission on Postal Organization | Presidential Commission | 11/24/1967 | Link | |
| U.S. Postal Service's Financial Viability | GAO | Various | Link | |
| U.S. Postal Service: Action Needed to Address Unfunded Benefit Liabilities | GAO | GAO-14-398T | 3/3/2014 | Link |
| U.S. Postal Service: Action Needed to Maximize Cost-Saving Potential of Alternatives to Post Offices | GAO | GAO-12-100 | 11/1/2011 | Link |
| U.S. Postal Service: Actions Needed to Make Delivery Performance. Information More Complete, Useful, and Transparent. Why GAO Did This Study. | GAO | GAO-15-408 | 9/30/2015 | Link |
| U.S. POSTAL SERVICE: Congressional Action Is Essential to Enable a Sustainable Business Model | GAO | GAO-20-385 | 5/7/2020 | Link |
| U.S. Postal Service: Continuing Financial Challenges and the Need for Postal Reform | GAO | GAO-16-651T | 5/11/2016 | Link |
| U.S. Postal Service: Financial Challenges Continue | GAO | GAO-16-268T | 1/21/2016 | Link |
| U.S. Postal Service: Foreign Posts' Strategies Could Inform U.S. Postal Service's Efforts to Modernize | GAO | GAO-11-282 | 2/16/2011 | Link |
| U.S. Postal Service: Information on How Broadband Affects Postal Use and the Communications Options for Rural Residents | GAO | GAO-16-811  | 9/1/2016 | Link |
| U.S. Postal Service: Post Office Changes Suggest Cost Savings, but Improved Guidance, Data, and Analysis Can Inform Future Savings Efforts | GAO | GAO-16-385 | 4/29/2016 | Link |
| U.S. Postal Service Processing Network Optimization | USPS OIG | NO-AR-19-006 | 9/9/2019 | Link |
| U.S. Postal Service Workforce Size and Employment Categories, FY1995-FY2014 | CRS | RS22864 | Link | |
| U.S. Postal Service’s Processing Network Optimization and Service Impacts | USPS OIG | 19XG013NO000-R20 | 6/16/2020 | Link |
| U.S Postal Service FY 2016 Annual Compliance Report | USPS | No. ACR2016 | 12/29/2016 | Link |
| United States Postal Service: A Sustainable Path Forward | Task Force | 12/4/2018 | Link | |
| Use of Independent Contractor Studies | USPS OIG | CP-AR-17-002 | 10/14/2016 | Link |
| Using Mail to Build Brands | USPS OIG | RARC-WP-18-013 | 9/5/2018 | Link |
| USPS Financial Reports | USPS | Various | Link | |
| USPS Leased Facilities Report | USPS | Link | ||
| USPS Nationwide Historic Context Study: Postal Facilities Constructed or Occupied Between 1940 and 1971 | USPS/URS | 9/1/2012 | Link | |
| USPS Owned Facilities Report | USPS | Link | ||
| USPS Service Performance Reports | USPS | Link | ||
| Vote by Mail and the Postal Service: A Primer | USPS OIG | RISC-WP-21-004 | 6/1/2021 | Link |
| What America Wants and Needs from the Postal Service | USPS OIG | RARC-WP-14-009 | 2/18/2014 | Link |
| What America Wants from the Postal Service | USPS OIG | RARC-WP-13-009 | 5/21/2013 | Link |
| What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation | USPS OIG | RARC-WP-15-007 | 2/23/2015 | Link |
| Workshare Discounts for Automated Mail Processing | USPS OIG | CP-AR-15-002 | 6/8/2015 | Link |
