The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan

Steve HutkinsBlog, News

USPS OIG: The Delivering For America: Our Vision and Ten-Year Plan to Achieve Financial Sustainability and Service Excellence (DFA plan), released in March 2021, outlines the U.S. Postal Service’s 10-year strategy to transform into a high-performing, financially sustainable organization. With the release of Delivering For America 2.0: Fulfilling the Promise in September 2024, the Postal Service provided a blueprint for its path forward. We, … Read More

Route Scheduling at Sorting and Delivery Centers

Steve HutkinsBlog, News

The USPS OIG has published a new audit report assessing route consolidation and associated costs at the S&DCs. Background As part of its $40 billion investment under the Delivering for America (DFA) plan, the U.S. Postal Service is transforming its infrastructure, including consolidating local delivery and sorting operations into centrally located sorting and delivery centers (S&DC). To determine if relocating … Read More

USPS warns of postmark delays, but won’t say which parts of Oregon, U.S. will be most affected

Steve HutkinsBlog, News

The Oregonian: The U.S. Postal Service is warning its customers in Oregon and across the nation that their mail may no longer be postmarked the day they drop it in a mailbox or at their local post office. The Postal Service says customers who are sending time-sensitive items that need a postmark that same day — including mail-in ballots sent on Election Day … Read More

GAO: Reviews of Proposed Facility Consolidation Costs Could More Robustly Analyze Risks

Steve HutkinsBlog, News

The U.S. Postal Service is consolidating some of its mail processing facilities. Before doing so, USPS must give public notice of the proposed changes and provide information on how the changes will affect costs, employees, and mail service. But we found that USPS’s process for estimating the costs of these changes doesn’t align with best practices we considered. For example, … Read More

Wyomingites Pay More For Rural Postal Service Deliveries Through Sneaky Surcharge

Steve HutkinsBlog, News

Cowboy State Daily: Cowboy State Daily: The U.S. Postal Service has quietly initiated a surcharge on package deliveries to rural areas, which includes much of Wyoming. The up-charges have been quietly slipped into Postal Service agreements with merchants like eBay. Postmaster General Louis DeJoy has a few new uses for ZIP codes under his Delivering For America Plan, but that’s not all those … Read More

IG, regulator bash USPS plans to slow some mail delivery

Steve HutkinsBlog, News

Government Executive: One of the U.S. Postal Service’s key reform initiatives is worsening service and raising costs, a recent inspector general report found, contrasting the agency’s claims about the impact of its changes. The IG said a pilot program to test USPS’ Regional Transportation Optimization plan, which requires mail to sit overnight at post offices instead of being collected each evening for … Read More

USPS OIG: Effectiveness of the New Regional Processing and Distribution Center in Atlanta, GA

Steve HutkinsNews

USPS OIG: The U.S. Postal Service is redesigning its processing network with the goal of creating a best-in-class mail and package processing network as part of its 10-year strategic Delivering for America plan. The Postal Service plans to create a modernized network based around Regional Processing and Distribution Centers (RPDC), local processing centers, and sorting and delivery centers. The Atlanta … Read More

NY Times: Postal Service Overhaul Runs Into Challenges

Steve HutkinsNews

More than three years ago, the U.S. Postal Service unveiled a sweeping 10-year plan meant to steer the organization out of a financial crisis. The plan, which included consolidating locations, raising prices and lengthening promised delivery times, was meant to stabilize an agency that had lost $87 billion over the past 14 years. That effort has run into major obstacles. Early attempts to modernize … Read More

6 months later, Issues continue for troubled USPS facility in Atlanta

Steve HutkinsNews

11Alive: This week marks six months since the launch of a significant mail facility in Georgia upended service and prompted political outcry on both sides of the aisle. 11Alive News has been investigating delays and fielding concerns from Georgians since shortly after the new Regional Processing & Distribution Center opened in late February. More than 3,000 complaints have been received … Read More

USPS regulator says DeJoy should pause all network reform efforts

Steve HutkinsBlog, News

Government Executive: The U.S. Postal Service’s regulator is calling on the mailing agency to pause all of the reform efforts it is currently undertaking, marking the first time it has formally issued such a recommendation and yet another escalation in the feud between the two entities. The Postal Regulatory Commission expressed concern that postal management is moving forward with its … Read More

USPS sees mail delays amid network overhaul. Now lawmakers, regulator seek answers

Steve HutkinsNews

Federal News Network: The Postal Service is telling lawmakers in areas hardest hit by recent mail delays that the effects are temporary, and that on-time delivery will soon stabilize in areas where the agency is modernizing its facilities. Postmaster General Louis DeJoy met with members of the Virginia delegation on Monday — including Sens. Mark Warner (D-Va.) and Tim Kaine (D-Va.), as … Read More

USPS regulator weighs intervening on DeJoy reforms

Steve HutkinsNews

Government Executive: The U.S. Postal Service is facing pressure from its regulator to justify the major reforms the agency is implementing, with the watchdog suggesting the changes are having a larger impact than leaders had predicted. The Postal Regulatory Commission order comes as USPS leadership is facing pushback from lawmakers in both parties and a wide array of stakeholders over its overhaul … Read More

Major mail delivery delays raise concerns about voting in the 2024 elections

Steve HutkinsNews

NBC News: In Virginia, hundreds of veterans had their colon cancer screening tests invalidated after the results took months to arrive by mail. An Atlanta college student missed an academic trip to Ghana when their passport with two-day shipping took a month to show up. A bride in Texas had to rent a dress for her wedding after hers spent … Read More