USPS OIG: As part of its 10-year strategic Delivering for America plan, the U.S. Postal Service is redesigning its processing network and plans to invest $40 billion to create a modernized network based around regional processing and distribution centers (RPDC). The Atlanta RPDC is a one million square foot facility that opened in February 2024, consolidating operations from multiple facilities in the Atlanta region….
The Postal Service improved service performance at the Atlanta RPDC; however, performance is still below nationwide averages and well below goals. Operations run smoothly at times, but at other times the facility cannot handle the volume of mail and trailers it receives and remains one adverse event away from gridlock. The Postal Service was forced to expand operations into a nearby annex to help receive mail and trailers for the RPDC, and as a result, it is unlikely it will achieve expected savings in fiscal years 2026 and 2027. Additionally, the facility continues to experience challenges related to the layout and space needs, management oversight and workplace culture, and transportation. These issues contributed to over $16.1 million in questioned costs. If these issues were addressed, the Postal Service would further improve operations and service, as well as reduce costs.