How slower mail has become a fact of life: USPS Service Performance and Postal Reform

Steve HutkinsBlog, Featured

Last week the Postal Service published its service performance reports for the first quarter of fiscal year 2022 (Oct-Dec 2021). This is our first opportunity to see any details about how on-time delivery has been going since Oct. 1, 2021, when the USPS introduced lower service standards for First Class mail and began a historic shift from using planes to trucks for transporting mail long distances.

Service Performance Dashboard

Steve HutkinsFeatured

On October 1, 2021, the Postal Service lowered service standards for First Class mail, saying that this would allow it to deliver 95 percent of the mail on time. Since October, scores have averaged about 89 percent, and the Postal Service now says it will not reach 95 percent for two or three years. The new target for FY 2022 … Read More