As USPS institutes network reforms, mail delivery hits a three-year low

Steve HutkinsBlog, News

Government Executive: The U.S. Postal Service has continued to see slower mail delivery across the country, with delays picking up as the agency is in the throes of transforming its entire network.

Postal management has repeatedly pointed to isolated incidents causing temporary disruptions—rather than any systemic issues—to explain the declining performance, though the trend has now persisted for nearly six months and is causing stakeholders and advocates to question the true root of the problem.

USPS is now delivering just 83% of First-Class mail on time during the current fiscal quarter, its worst rate in three years. That is down from 86% in the first quarter and 91% in both the fourth quarter of fiscal 2023 and the same period last year.

The Postal Service is in the midst of the most significant makeover of its operational structure in decades as it continues to implement Postmaster General Louis DeJoy’s 10-year Delivering for America plan that it says will make the agency more efficient and eliminate its annual deficits.

That has included consolidating mail sorting away from individual post offices in favor of centralized centers and moving processing operations away from hundreds of cities and towns in favor of 60 mega-centers throughout the country. As part of a new initiative, USPS is also rolling out an “optimized collection plan” that will require mail to sit overnight at post offices instead of being collected each evening for transportation to a processing center.

Read more: As USPS institutes network reforms, mail delivery hits a three-year low – Government Executive