Postal Service releases Household Diary Study on Mail Use & Attitudes in FY 2019


Household Diary Study: The Postal Service currently owns and operates 34,613 post office locations (including branches) throughout the U.S…. In spite of a declining frequency of visits over the past several years, the use of post offices for mailing services continues to dominate the mail service industry. Fifty two percent of all U.S. households patronize a post office at least once a month, while just 13 percent visit a private mailing company. Over 19 percent of all households in the U.S. visit the post office three or more times a month.

Even with the continued availability of mail-related products and services through alternative modes (such as Internet orders), in-person visits to postal facilities remain strong.

Read the report here.