fox4kc: KANSAS CITY, Mo. – The United States Postal Service (USPS) Office of Inspector General will conduct an audit of delayed mail and delivery operations in the Northland and Kansas City area.

The Thursday announcement comes after Congressmen Sam Graves (R-Mo.) and Emanuel Cleaver (D-Mo.) sent Postmaster General Louis DeJoy a letter on Monday requesting he host a listening session to hear resident complaints.

“I’m glad the Postal Service finally decided to wake up and investigate what’s causing these delivery issues, but this must result in action,” Graves said in a news release Thursday.

“The people of Kansas City and the Northland have been dealing with these delays for months on end. This can’t just be an investigation with a report — there needs to be a plan to fix these issues. The leadership of the United States Postal Service needs to understand just what they’ve been putting Missourians through and any investigation must take into account the voices of Missourians who have been affected by these delays.”

Read more: Postmaster General to audit mail delivery in Kansas City